Last Updated: March 2026
Decoded Fitness Center ("we," "us," or "our"), located in North Palm Springs, CA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our website, or interact with our services.
INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and emergency contact information provided during membership registration or class sign-up.
- Payment Information: Billing details processed through our third-party payment processors. We do not store full credit card numbers on our servers.
- Health Information: Any health-related details you voluntarily share with us, such as injuries, medical conditions, or fitness goals, to help our coaches tailor your experience.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Communication Data: Records of correspondence when you contact us via email, forms, or social media.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process memberships, registrations, and payments
- Provide and manage class scheduling and bookings
- Communicate with you about your membership, upcoming classes, events, and promotions
- Personalize your fitness experience and coaching interactions
- Improve our website, services, and overall experience
- Comply with legal obligations and enforce our terms of service
INFORMATION SHARING
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software like ZEN Planner, email services).
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Decoded Fitness Center, our members, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
COOKIES AND TRACKING
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data to help us improve our website and services.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data, subject to legal and contractual obligations
- The right to opt out of marketing communications at any time
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: